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Hilary Reid is an inveterate eBay shopper and museumgoer who loves tracing the origin of trends — from flight-attendant jumpsuits to the resurgence of marzipan — and collecting NYC merch. If you’ve ...

For businesses suffering from computer-related headaches, help desks may be the painkiller. And trends are now emerging to improve that medicine, believes Sunny Gupta, founder and chief executive ...

When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have permanently ...