Can we ever really trust algorithms to make decisions for us? Previous research has proved these programs can reinforce society’s harmful biases, but the problems go beyond that. A new study shows how ...

Unravelling the hype behind IT for creating useful CIO strategies. There is a new dirty word in politics. Over the last few weeks politicians and commentators have spoken publicly about how this ...

If you've ever been stuck in an endlessly time-wasting automated telephone tree ("Press One for…") you know the limits of pre-programmed decision-making systems. Somebody must have thought this was a ...