Most restaurants today have implemented a rewards program to drive increased guest visits and spend. A strong rewards program provides a one-to-one channel for guest engagement, with data-driven ...

Lately, the term "continuous" has popped to the top of vendors' and pundits' lists as the software architecture we all should and want to have. The problem is that many assume "continuous" means rapid ...

Finally, consider guest behavior. Are you encouraging good behavior and discouraging bad behavior? The definition of good and bad behavior will vary for each concept, but good behavior at your brand ...